Terms and Conditions
1. Acceptance of the Terms
By using our platform, you agree to be bound by these terms and conditions. If you do not wish to accept them, please refrain from using our services.
2. Eligibility Requirements
To use our platform, you must meet certain eligibility requirements:
You must be at least 18 years old (or the age of majority in your jurisdiction) to create an account.
You must have a valid email address and provide accurate contact information.
You must not be prohibited from using online gaming services under applicable law.
3. Account Registration Rules
To register for an account, you must:
Provide us with true and accurate information about yourself.
Choose a unique username and password (which should be kept confidential).
Agree to our terms and conditions.
We reserve the right to refuse or close your account at any time if we reasonably believe that you are not eligible to use our services or have breached these terms in some way.
4. One-Account-Per-User Policies
Each user is only allowed one account on our platform, unless otherwise agreed with us in writing. Multiple accounts will be treated as a breach of this agreement and may result in closure or suspension.
5. Identity Verification and KYC
We reserve the right to request identification documents (such as a passport or driver's license) from you before allowing certain actions, including withdrawals. By using our platform, you consent to us carrying out identity verification checks.
6. Account Accuracy Obligations
You must ensure that your account information is accurate and up-to-date at all times. If we reasonably believe that any of the details provided by you are false or misleading, we reserve the right to suspend or close your account.
7. Account Security Responsibilities
It's your responsibility to keep your username and password confidential. We will not be liable for unauthorized access to your account resulting from disclosure of this information by you (whether intentional or accidental).
8. Login Credentials and Password Protection
You must choose a strong, unique password that meets our security requirements (which may change over time). Do not share your login credentials with others.
9. Restricted Behaviour and Prohibited Activities
The following activities are prohibited on our platform:
Collusion or manipulation of gameplay.
Abuse of bonuses, promotions, or loyalty programs.
Sharing account access or engaging in multi-accounting.
Depositing funds using stolen credit cards, unverified payment methods, or other illicit means.
10. Bonus and Promotion Rules
Bonuses and promotions are subject to specific terms that can be found on our website (or via a link from the relevant offer). You should carefully review these before claiming any bonus.
11. Wagering and Gameplay Conditions
Wagers must meet certain conditions:
Only games specified as eligible for bonuses/promotions will contribute towards meeting wagering requirements.
Maximum bet limits apply to some games (and may change over time).
The maximum win limit on specific games or events applies (where stated).
12. Bonus Abuse Prevention
If we reasonably believe that you are abusing bonuses, promotions, or loyalty programs (including by exploiting system vulnerabilities), we reserve the right to void any winnings associated with such activities and/or close your account.
13. Deposits and Withdrawals
Deposits must be made via valid payment methods as specified on our website. We will not accept deposits from prohibited countries (which may change over time). Withdrawal requests are subject to verification by us, which includes, but is not limited to:
Requesting proof of identity documents.
Confirming the withdrawal address.
14. Verification Before Withdrawals
All withdrawals must be verified before processing by us. If we reasonably believe that a withdrawal request is suspicious or potentially linked to prohibited activities (such as money laundering), we reserve the right to refuse it and/or close your account.
15. Processing and Review Procedures
We will process all eligible withdrawals in accordance with our payment policies. Eligibility for withdrawal includes meeting any applicable wagering requirements, minimum deposit/withdrawal limits, or time-based restrictions on withdrawals.
16. Responsible Gambling Expectations
You must:
Only gamble within your means.
Take breaks from gambling and seek help if necessary (available through various support services listed below).
Set realistic goals for winning money or avoiding loss.
Understand the risks associated with online gaming (including the possibility of losing more than you deposit).
17. Self-Exclusion and Account Restrictions
You can request a temporary account restriction or permanent self-exclusion by contacting our customer service team via the available support channels or through our help section.
We reserve the right to refuse your account being reopened after a period of closure.
Upon initial sign-up on our site, you may select from one of three options: allow gaming but be excluded for 24 hours; set limits and restrict gameplay and withdrawals (or vice versa); delete entire data of user history.
18. Game Fairness and RNG Systems
Our games use Random Number Generators to ensure that outcomes are unpredictable. Results will not favor any player over another, nor shall we manipulate results in the course or after play for personal gain or benefit.
19. Technical Interruptions or Voided Gameplay
We reserve the right, without prior notice (except where feasible), to cancel or void gameplay resulting from a technical issue which renders our systems unavailable or unreliable during wagering periods on participating games and events. This also may result in an automatic closure of accounts until further notice.
20. Suspension or Closure of Accounts
At any time we may suspend or close your account if we reasonably believe that you have committed or attempted to commit a breach under this Agreement, including:
Any prohibited activities listed above.
Breaches of applicable gaming regulations (such as money laundering).
Misleading us about information required in our processes.
21. Intellectual Property and Platform Ownership
Our platform, games, technology, software, and branding are owned by or licensed to us (or a combination thereof). By using our services, you agree not to reproduce, copy, distribute, display, modify, transmit, perform, republish the content contained in or on the website.
22. Limitation of Liability
We will be held responsible only for damages directly resulting from a breach by our company that causes personal harm through negligence (to exclude financial and non-material loss including but not limited to mental suffering). We are released for any direct indirect, incidental consequential damages whether in tort or at law arising out of the use or performance of these terms and conditions.
23. Modification of Terms
We reserve the right to modify our terms at any time by posting a new version on this website. Any changes will apply prospectively from that date (and shall be binding upon you as amended) unless explicitly otherwise stated within those alterations themselves.
24. Contact or Support Guidance
For questions about how we use your information, or with regard to an issue related to the management of your account on our platform, contact us through our available support services.
We are committed to protecting and maintaining user data, but if there is a suspected security breach or loss we may engage third-party professionals with expertise in handling cyber-related threats.
25. Applicable Licensing or Regulatory Oversight
By accessing this website you acknowledge that:
The operation of online gaming services (including the provision of bonuses/promotions) on our site complies fully and at all times with applicable law where relevant.
We have necessary permits required by local authorities when available so that these requirements do not affect user account terms.
This includes complying, inter alia with laws such as those relating to privacy protection data protection consumer protection regulation gambling fairness non-profit tax avoidance fraud prevention human rights employment national security customs rules against unauthorized transfers on money laundering regulations which deal specifically with certain jurisdictions and practices (all details including jurisdiction scope definitions procedures available upon request).
26. Applicable Law
The following governing laws apply to the relationship between you, us:
Choice of law
Conflict resolution by arbitration, mediation or other dispute resolution mechanisms as permitted under applicable legislation;
Jurisdiction in case of court proceedings arising from this agreement: Curacao (except in those cases specifically where jurisdiction and enforcement within a certain country is required).
27. Effective Date
These terms are effective on the date they were last updated above.
Please read these Terms & Conditions carefully before creating your account or participating in any activities on our platform.
Note that we can amend or change them from time to time as necessary, so it's essential to review these regularly.
If you have any questions about how we use information and for more details regarding this document including access to a full record of prior updates, please contact our support team.
